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To: To the Mayor and Councillors of Wellington City Council

Restore Funding for Wellington’s Citizens Advice Bureau

Citizens Advice Bureau logo on window to a CAB service site.
We call on Wellington City Council to urgently reinstate funding for Wellington Citizens Advice Bureau, reversing the devastating cut that threatens the future of this essential community service.

The recent decision to cut CAB funding by more than half, puts the future of this vital community service at serious risk. Without adequate funding, Wellingtonians will lose access to trusted, free, independent advice and advocacy at the very time many people are struggling with rising costs, housing stress, employment issues, family hardship, and increasing social isolation.

Why is this important?

These cuts will hit hardest for:
  • people struggling with the rising cost of living;
  • workers facing redundancy or employment issues;
  • tenants dealing with housing insecurity;
  • migrants and former refugees;
  • disabled people, older people, and students;
  • whānau experiencing hardship or isolation.

Citizens Advice Bureau Wellington provides vital free information, advice, and support including budgeting advice to more than 11,000 people every year. With the impacts of the high cost of living, continuing public service cuts, and growing job losses in Wellington, the support CAB provides is more critical than ever.

Wellington CABs are powered by over 125 dedicated volunteers, but volunteers alone cannot sustain the service. Continued funding is essential to maintain physical spaces where people can access in-person support, and to retain the small team of staff who coordinate services, train volunteers, and ensure the CAB service remains accessible and effective.

Wellington CABs need every cent of the approximately $240,000 per annum they have been receiving from Council to support Wellingtonians. Yet Council has slashed that funding to just $100,000. This puts at risk the survival of the CAB service in Wellington.

For decades, CABs have helped people navigate tenancy issues, employment disputes, immigration processes, financial hardship, family challenges, and access to government, council and community services. CAB services are free, confidential, independent, and available to everyone.

At a time when community need is increasing, Wellington City Council should be strengthening this essential service – not undermining it. This includes other community groups that we work alongside.

We ask Wellington City Council to:

  • Reverse the funding cuts to Wellington CABs
  • Commit to a sustainable long-term funding partnership for CAB services in Wellington.

Removing this funding will not remove the need. It will simply remove one of Wellington’s most trusted and accessible sources of support. 

Sign the petition and call on Wellington City Council to restore full funding for Wellington Citizens Advice Bureau. 

Please share widely.

References 

Other ways you can help
  • Contact the Mayor and your local Councillors to tell them you oppose the cut to Wellington CAB funding and ask them to fully reinstate the funding and provide long term funding for the CAB.  Find details about your local councillor here https://wellington.govt.nz/your-council/about-the-council/mayor-and-councillors/councillors 
  • Spread the word to friends, whānau, and your community.
  • Help people who are digitally excluded to sign the petition here or in person at their local CAB.
Wellington, New Zealand

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Updates

2026-05-27 10:46:56 +1200

CAB Wellington General Manager Carin Sundstedt joins Nick Mills on NewstalkZB to discuss the impact the Council's cuts will cause to not only CAB but all of Wellington https://www.newstalkzb.co.nz/on-air/wellington/wellington-mornings-with-nick-mills/audio/citizen-advice-bureau-considers-future-after-budget-cuts/

2026-05-27 09:49:03 +1200

There has been amazing support pouring in across social media platforms. Here are some of the comments:
"Sending heartfelt thoughts to our Wellington counterparts. Councilors need to understand funding is essential for Citizens Advice to maintain a voluntary presence for those in our communities who need support."
"Who will take care of those who are digitally excluded. Those with needs that only a not for profit organisation like citizens advice bureau can meet. Look at the stats and see the need before u cut funding wellington city council."
"CAB was incredible when i needed help navigating financial support with their advisor service both recently with cost of living changes and back as a student navigating through paperwork. its tough out there and the cab makes a difference if you are aware of what they offer."
"I’m so gutted to hear this. CAB has given me great support navigating a tough time."

2026-05-27 09:40:20 +1200

RNZ interviewed CABNZ Chief Executive Kerry Dalton about the devastating impact of the Council's decision to cut Wellington CAB's funding and why CAB is needed more than ever https://www.rnz.co.nz/news/national/595940/wellington-s-citizens-advice-bureau-devastated-by-council-funding-cut

2026-05-27 01:04:43 +1200

1,000 signatures reached

2026-05-26 09:19:01 +1200

500 signatures reached

2026-05-25 20:56:34 +1200

100 signatures reached

2026-05-25 20:45:58 +1200

50 signatures reached

2026-05-25 20:38:15 +1200

25 signatures reached

2026-05-25 20:19:06 +1200

10 signatures reached